your Quick questions answered
For all of the delightful people looking for a quick answer to an easy question, or for my fellow introverts looking to skip the emails-this page is for you.
Q: Where is your bakery?
A: Currently we are located in McKinney, Texas. You can find us at farmers markets around DFW, and we also team up with local businesses for pop up shops/collaborations! We have been searching for the perfect brick and mortar, and will be so happy to reveal where our location is once we find it! We've got big dreams, and you all are the ones that make this possible. We couldn't do this without you! Keep an eye out for our pop ups/collaborations/markets on our social media.
Q: What are your hours?
A: Currently our hours are every Saturday from 8AM to 12PM at the McKinney Farmers Market. We do occasionally market hop, as well as do pop up shops, so keep up to date with us on social media as to where we will be (we will post on Instagram and Facebook). We take pre-orders from Monday-Wednesday, and only by email. We understand social media is super cool and convenient, but to stay organized, we only take orders by email.
Q: Do you have a menu/what can I pre-order?
A: We're a bit unconventional over here at The Rosemary Bakery. While we do have our staple menu items available most of the time, our menu is ever-changing with the seasons. You can, however, count on us having the same product line! If you want to put in a pre-order, you'll have to shoot us an email with the type of product you're looking for (sorry about that one!), and we'll send you over some menu options.
Q: I sent you an email, but I haven't heard back just yet. When can I expect a response? This is urgent!
A: We understand you sent us over an email, and we promise we will get back to you! We try our best to stick to a two day policy, but sometimes life does happen and it may take us a bit more time to respond. We politely ask that you do not send us multiple emails if you do not receive a response that exact day. While we do appreciate the attention, it won't garner a quicker response.
Q: Do you offer any gluten-free or vegan options?
A: Yes and yes-but only by pre-ordering. It is also important for us to mention that although we bake gluten-free pastries, they are not made in a gluten-free kitchen. As much as we would love for our celiac friends to enjoy a pastry from us, we can not 100% guarantee that it didn't come into contact with flour. As for our vegan friends, we've got you covered! Just head over to our contact page and send us an idea of what you're looking for.
Q: I'm not really into experimental food. Do you make anything more on the normal side or really sweet pastries?
A: We can make something on the more normal side of the spectrum for you, but our entire bakery revolves around herbal/floral notes or plants that we forage for. Our pastries also reflect a European style, and everything has a beautiful balance. We believe a baked good does not have to have a ton of sugar in it for it to be delicious, which is an important part of our pastry-philosophy! While we can appreciate a good sweet dessert, it's just not what we create (not to say that we don't have sweet options, they are just less sweet than other baked goods here in Texas). We hope you give our product line a try before you opt out for something less experimental!
Q: Do you cater events?
A: We sure do! We'd love to meet with you over coffee to discuss just what it is you're looking for and what we offer, or connect over email. We're all about setting up, slinging some pastries, and helping you enjoy your event with ease.
Q: What about catering weddings?
A: YES! Sign us up! Check out the page fully dedicated to our brides and grooms for all (or most) of your questions.
Q: Do you travel?
A: We allow a certain distance of travel included in our catering pricing, and then charge after that distance is exceeded. We will also travel out of state and can discuss pricing over email.
Q: Do you do collaborations?
A: Collaborations are always something we enjoy! Working with other creatives is such a dream, and we just love creating magic with others. Feel free to shoot us an email over on our contact page!
Q:How can I contact you/what is the best way to get in touch?
A: To get ahold of us, we ask that you simply head over to our 'Contact Us' page to reach us by email. While we do enjoy getting Facebook and Instagram messages, it is our policy to handle orders and business by email. We apologize for any inconvenience this may cause, and appreciate you working with us!
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